I Already Have A Real Estate Advertising Program, Why Do I Need Realty Messages?
Realty Messages takes your passive and static signs, brochures and online advertising and immediately turns them into a fun and exciting marketing medium that is fully interactive with your buyers or renters. It's like have a sales assistant working hard for you and interacting with your clients 24 hours a day, 7 days a week! You have immediate feedback on your client's actions and you can track and complete all requests as it happens. No missed calls, no need for an answering service and no more wasted time. You can also make changes and update your interactive real estate advertising immediately at any time, in real time.
Will My Information Be Secure? Where Is It Hosted?
Access to Realty Messages is protected via a username and password. We require all our clients to login to RealtyMessages.com via a unique RealtyMessages.com site address. We use a dedicated server with a full 24x7 secure operational monitoring systems, and mission critical support administration services. All your client and listings information is secured behind top industry firewalls and antivirus protection. Read our security policy and our privacy policy for more information.
Is There An Offline Version Or One I Can Download?
Realty Messages is proudly an online tool that you can access from anywhere with an Internet or mobile connection. This mobility allows you to quickly check, edit and change your real estate advertising on the fly. No need to sit in front of your computer only at your office or home.
What Do I Do With The Rider If I Have No Listings?
You have two options for your Rider if your listing sells:
Option 1: Keep the Rider for a new listing. This is the most popular choice amongst our realtor and leasing agent clients. All Riders can be re-used. Simply remove the sold listing information that is matched to the Rider in question, and replace it with your new listing details. All this can be done online and the changes are instant. The Rider is now loaded and ready to be used for your new listing. This is a good option if your new listing falls within your 30 day billing cycle. If your next listing is outside of your 30 billing cycle, simply stop the billing cycle until you get your next listing then restart the service again. Yes, it’s that simple.
Option 2:Cancel your account and return the Rider. If you feel you will no longer need that Rider or any other Riders in your possession, you can return the Rider back to us and cancel your account. If you have any questions on this, feel free to call or email us. You can also Contact Us on our website.
How Do I Unsubscribe From Realty Messages?
Unsubscribing from Realty Messages is as simple as just clicking the "Cancel Account" button. You will find this button at the bottom right hand corner of every page. A confirmation email will be sent to you after your account has been cancelled. You can do this any time before the next monthly billing cycle. Otherwise, your account will automatically be charged every month.
How Much Does It Cost?
Our monthly subscription fee starts at only $15 per listing per month. You do not pay any "per message" or "per lead" charges. Just one monthly fee so you know exactly how much it will cost you every month. For more information on pricing, check our pricing page or Contact Us
Do I Need To Install Special Software On My Computer?
There is no special software required. All you do is add your listings through your administration control panel when you log in. You can access this from any computer anywhere there is an Internet connection. To test the QR code on your Rider, you will need a QR Scanning Application. Most smart phones will already have this app. If not, you can go to the app store of your phone manufacturer and download the app for your phone. These QR Code Scanning apps are usually free to download.
Do You Include Sign Riders?
Yes. They are included as part of your subscription fee. You receive one rider for each listing package you subscribe to.
Is There A Charge To The Buyer For Using The Service?
We do not charge the potential buyer or renter anything. Depending on their individual mobile phone plan, they might be extra charges in accordance with their wireless carrier agreement plan for texting or data download plans. That however is dependent on each individual user’s mobile carrier plan.
Can I Change Or Temporarily Pause My Plan If I Need To?
Yes. Absolutely! You can temporarily put your plan on hold if you are going on vacation or for other reasons. No charges will incur during this time. Changes are simple to make. You can do this yourself at any time by logging into your administrator control panel. You will only be billed in monthly increments. There are no part payments or charges. Just make sure you pause your monthly payments before the next 30 day billing cycle starts.
Is Technical Support Included In The Service?
Yes. Technicians are available to help you with questions. You can send technical support an email to support@realtymessages.com or Contact Us.
How Do I Log In?
At the top right hand corner of every page, there is a blue "Realtor Login" button. Just click on it and enter your user name and password. You can also click this button: 
I Forgot My Password, What Do I Do?
If you have forgotten your password, just follow these simple directions:
- Click the "Realtor Login" button at the top right corner of any page of our website.
- Click on the "I forgot my password" button at the bottom left of the login popup.
- You will now be prompted to enter your email address.
Why Is My Account Disabled?
User accounts can be disabled for a variety of reasons. The most common of which is that you tried to log in too many times with the incorrect password. Other times are because of a billing issue. When your account is disabled, you will need to send us an email from the email address on your account requesting it to be enabled. We will ask you some questions to verify your account and help you solve any billing or log in issues right away.
What Are The Terms For Using This Service?
Thanks for asking! Our Terms of service are fair and only intend to cover misuse of the site. We are not trying to steal your data or claim it as our own. In fact, we also have a separate Privacy policy, which describes a little about how we protect your data. If you have any questions or concerns, please Contact Us.
I Received An Email That Someone Has Referred Me To RealtyMessages.com, What's That Mean?
Well, it usually means that someone thought you would find our services useful. Most of our new clients come by way of referrals. We never spam or send unsolicited emails to anyone. We have a standardized referral link that can be used by our clients to refer a friend or colleague to our site.
What Are The Technical Requirements For This Site?
This site is run entirely in your browser, thus all you need is a web browser and an Internet connection. We strive to make sure this site operates as expected in as many browsers as possible. The browsers that work well with this site are listed below:
Fully Supported Browsers:
- Firefox 3 or superior
- Internet Explorer 7 or superior
How Can I Get More Help?
If you can't find your answer here, feel free to Contact Us at any time. We will try to respond to your concern as soon as possible.
